The incorporation of
artificial intelligence (AI) in negotiations of contracts and electronic
commerce has introduced changes in the way businesses operate as well as
consumer interactions. This paper highlights the use of AI in e-commerce and
the legal issues that arise from its application. The paper sheds light the
benefits of AI in e-commerce, including personalized recommendations,
predictive analytics, and chatbots, but also raises concerns about data privacy
and security, algorithmic bias, and the lack of transparency and accountability
in AI-driven decision-making processes. The use of AI in e-commerce brings to
fore critical legal issues and also delves into judicial decisions and
legislative developments to illustrate the evolving legal landscape surrounding
AI in contracts and e-commerce. Similarly, non-legal issues related to the use
of AI in e-commerce are also raised. This paper concludes by emphasizing the
need for regulations and responsible AI practices to address these challenges.