Cost Effective Arbitration: Meeting the User's Needs - Arbitration: The International Journal of Arbitration, Mediation and Dispute Management View Cost Effective Arbitration: Meeting the User's Needs by - Arbitration: The International Journal of Arbitration, Mediation and Dispute Management Cost Effective Arbitration: Meeting the User's Needs 64 1 Arbitration: The International Journal of Arbitration, Mediation and Dispute Management