Book Review: Disputes Without Tears by John Burkett RIBA Publications, 2000, - Arbitration: The International Journal of Arbitration, Mediation and Dispute Management View Book Review: Disputes Without Tears by John Burkett RIBA Publications, 2000, by - Arbitration: The International Journal of Arbitration, Mediation and Dispute Management Book Review: Disputes Without Tears by John Burkett RIBA Publications, 2000, 67 1 Arbitration: The International Journal of Arbitration, Mediation and Dispute Management