Book Review: International Mediation—The Art of Business Diplomacy by Eileen Carroll and Karl Mackie Tottel, 2nd edn, 2006, - Arbitration: The International Journal of Arbitration, Mediation and Dispute Management View Book Review: International Mediation—The Art of Business Diplomacy by Eileen Carroll and Karl Mackie Tottel, 2nd edn, 2006, by - Arbitration: The International Journal of Arbitration, Mediation and Dispute Management Book Review: International Mediation—The Art of Business Diplomacy by Eileen Carroll and Karl Mackie Tottel, 2nd edn, 2006, 73 1 Arbitration: The International Journal of Arbitration, Mediation and Dispute Management