Balancing Protection and Autonomy in Consumer Arbitrations: An International Perspective - Arbitration: The International Journal of Arbitration, Mediation and Dispute Management View Balancing Protection and Autonomy in Consumer Arbitrations: An International Perspective by - Arbitration: The International Journal of Arbitration, Mediation and Dispute Management Balancing Protection and Autonomy in Consumer Arbitrations: An International Perspective 78 3 Arbitration: The International Journal of Arbitration, Mediation and Dispute Management