Book Review: Mediation: A Psychological Insight into Conflict Resolution by Freddie Strasser and Paul Randolph (Continuum, 2004, paperback,) - Arbitration: The International Journal of Arbitration, Mediation and Dispute Management View Book Review: Mediation: A Psychological Insight into Conflict Resolution by Freddie Strasser and Paul Randolph (Continuum, 2004, paperback,) by - Arbitration: The International Journal of Arbitration, Mediation and Dispute Management Book Review: Mediation: A Psychological Insight into Conflict Resolution by Freddie Strasser and Paul Randolph (Continuum, 2004, paperback,) 71 4 Arbitration: The International Journal of Arbitration, Mediation and Dispute Management