Online arbitration is a promising method for the resolution of electronic commerce disputes since it copes much more maturely with the speed, dynamism and global nature of cross-border transactions over the Internet by avoiding formalities, delays and the expense of ordinary litigation. However, the flourish of online arbitration does not only depend on the technology but also relies on the legal framework and whether it is flexible enough to encompass such modern kind of arbitration and allow the smooth running of its procedures. This paper thus explores the main challenges that might face the future of online arbitration in Jordan, and examines whether or not the Jordanian Law is in line with the international and European standards in this regard, chiefly those found in the EC Directives and the UNCITRAL Model Laws. Furthermore, this paper briefly addresses the issue of what the law ought to be in order to successfully accommodate online arbitration and make its use possible.
Business Law Review