From the Citizen’s Charter to Public Service Guarantees - the Swedish Model - European Public Law View From the Citizen’s Charter to Public Service Guarantees - the Swedish Model by Tom Madell - European Public Law From the Citizen’s Charter to Public Service Guarantees - the Swedish Model Tom Madell 2005-06-01 11 2 https://kluwerlawonline.com/api/Product/CitationPDFURL?file=Journals\EURO\EURO2005022.pdf European Public Law